This is an HelpKit sample help article. This is the place where you provide valuable information to your customers. You can:
- create content
- add questions & answers
- add tutorial videos
- or whatever else you wish ✨
How to do something big
Some important side information
In order to read this article you have to follow the steps of this neat numbered list:
- Open your
eyes👀
- Navigate to your Notion app
- Read this sample article
- Come up with something much more helpful than this sample
Use images or videos to visually highlight things
Top five tips to write a great help article
A well-written help article should be clear, concise, and easy to understand. It should provide step-by-step instructions or guidance on how to use the service or solve a specific problem.
Here are the top five key elements that a good help article should include:
- A clear and concise title that accurately describes the content of the article
- An introduction that explains the purpose of the article and provides some background information on the topic
- Step-by-step instructions or guidance on how to use the service or solve a specific problem Screenshots, images, or videos that illustrate the steps or concepts being discussed
- Links to related articles or resources for further reading or support
- Make the content easy to skim by using appropriate headers. No one wants to be intimidated by a wall of text.
Overall, the goal of a good help article for a SaaS is to provide users with the information and support they need to effectively use the service and achieve their goals.
Curious to learn more about creating the perfect help center? Check out HelpKit’s Help Center Academy 👇
👋 Curious about all the Notion blocks you can use with HelpKit?
Check out our test suite here.